Data Snapshot

Organizations Are Investing In AI And ML Service Providers For 2024

Matthew Guarini
 and  two contributors
Aug 10, 2023

Summary

AI and machine learning (ML) service providers accelerate time-to-value and scale the impact of strategic applications to deliver the tremendous, cross-organizational outcomes that the technologies offer. Despite recession fears, 39% of technology decision-makers (TDMs) in services-related functions at US enterprises who responded to Forrester’s Budget Planning Survey, 2023, anticipate their organizations’ budgets for third-party providers for AI and ML services increasing by 5% or more in the next 12 months. A further 36% anticipate their budgets increasing between 1% and 4%. This is a snapshot of Forrester’s data on 2023 budget planning.

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