Summary
Companies have long struggled to find the right pricing model for services because they must balance transparency with creating incentives for optimal supplier behavior. Many are now challenged by their cloud journey and leaning on services firms for help. But cloud is not one single technology, nor do cloud strategies or offerings look the same. Scalability and limited cloud visibility make selecting a pricing model extremely difficult yet consequential to success. This report walks sourcing and vendor management professionals and cloud leaders through principal pricing models for managed cloud services and how they can determine a mix of models that will evolve with their cloud journey.
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