Summary
Upgrading Microsoft Office can prove daunting, especially for firms still on Microsoft Office 2003 or previous versions. Although Windows 7 upgrades and hardware refreshes will accelerate the transition, buyers remain wary of business disruptions, ranging from compatibility issues to the transition to a new user interface. The recipe for a successful Office upgrade includes a heavy dose of planning, an ample amount of input from the business, a package of training, and just the right amount of remediation to minimize risk.
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