Best Practice Report

Planning And Executing Partner Experience Surveys

January 1st, 2018
Dara Schulenberg, null
Dara Schulenberg
With contributor:

Summary

When evaluating partner experience, B2B suppliers must understand each partner’s perspective. To gather the necessary insights, they must establish a consistent program for collecting, sharing, and acting on partner feedback. In this report, we outline best practices for planning and executing an effective partner experience survey program that helps B2B organizations define and evaluate partner experience.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.