Trends Report

Prepare Your Technology Outsourcing Program For An Economic Downturn

As Budgets Tighten, Here’s What To Focus On In Services Sourcing

February 23rd, 2023
With contributors:
Lauren Nelson , Linda Ivy-Rosser , Arthur Ross , Diane Lynch

Summary

The economic downturn will impact organizations in 2023. Across the board, departments will be asked to rein in spending to adjust to this new normal. Sourcing leaders with a plan in place for strategically tightening or even reducing spending on services will be in a credible position to defend the areas of the services budget that they can’t cut without risk to the business. This report provides sourcing insights, vendor selection criteria, and vendor management tactics and strategies to succeed in this challenging environment.

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