Trends Report

Recruitment Automation: A Consolidating Market That's Ripe For Innovation

February 27th, 2008
With contributors:
Paul Hamerman , Elisse Gaynor , Meghan Donnelly


Recruiting top talent is a corporate necessity recognized by business leaders. Human resources (HR) executives at large enterprises are looking to update or replace their legacy recruiting systems and processes while those at small and medium-size businesses (SMBs) are entering the first wave of automation. Overall, this $522 million software market — based primarily on software-as-a-service (SaaS) subscription revenues — is growing at a rate of 8% with the growth on the enterprise side based on replacements at a higher cost due to increased functionality and global reach. The recruiting market continues to consolidate at a rapid pace at the expense of innovation, and the innovation that is occurring is based on automating additional processes rather than reinventing the core.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.