Role Profile

Role Profile: Customer-Facing CISO

June 28th, 2023
With contributors:
Joseph Blankenship , Stephanie Balaouras , Zachary Dallas , Jen Barton


The customer-facing CISO leads a customer-facing cybersecurity program and is responsible for the overall cybersecurity posture of the firm. This role profile outlines the behaviors, characteristics, and skills of a customer-facing CISO, one of Forrester’s six CISO types.

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