Best Practice Report

Sales Force Automation: Aligning a Single Contact to Multiple Accounts

Jan 01, 2018

Summary

As the number of decisionmakers on the buyer’s side increases, sales reps must create and maintain account-aligned contact maps in the sales force automation platform. A single contact can be associated with multiple accounts, but sales operations must pick an approach that can be used consistently to accomplish this. Selecting the right method requires an understanding of how frequently this situation occurs and how it impacts sales productivity and data quality.

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