How To Report

Scale Your Network Automation

June 28th, 2023
With contributors:
Lauren Nelson , Audrey Lynch , Diane Lynch


According to recent Forrester data, most technology organizations plan to transform their IT networks with automation. However, many find that while a few specialized and motivated teams succeed with a single network automation effort, expanding its reach to the entire network is, at best, challenging. Too often, organizations get stuck at this point, with simmering conflict between old and new ways and indecision fatigue arising from heavily complex network interdependencies. Scaling network automation requires significant attention to platforms, practices, and partners. You’ll need an experimental and iterative approach: Coordination, services, governance, and funding must all transform.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.