Trends Report

Select A Workday Services Partner For The Next-Generation Of ERP

September 2nd, 2014
With contributors:
Christopher Andrews , Fraser Tibbetts

Summary

Enterprise resource planning (ERP) is dead (again); long live ERP! As leading business executives rush to create digital, customer-centric companies, next-generation ERP solutions are playing a key role in the BT agenda, supporting modern employee needs and business flexibility. Workday continues to be one of the most disruptive and fast-growing solutions providers in the new era. A software-as-a-service (SaaS) pure play from its inception, Workday enables employees to work in a more agile and customer-centric way — supporting modern, innovative HR and finance processes. However, in-house application development and delivery (AD&D) professionals rarely have the right expertise or resources to implement the solution — or to get value out of it in the long term — on their own. Instead, Workday customers are turning to services partners for help with process design, technical implementation, change management, and ongoing solution management. But, buyer-beware; effective approaches to implementing Workday are different from traditional (on-premises) ERP vendors. And, the list of potential options is a moving target. This report provides an overview of why and how Workday customers rely on services partners, why selecting a Workday partner differs from traditional partner selection, and which are the key players you should consider for your short list.

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