Trends Report

Successful Digital Banking Initiatives Depend On Organizational Structure

August 28th, 2019


The best organizational structures align digital strategy, governance, and execution. A mature digital strategy requires an organizational structure that is constantly evolving. Digital banking strategy must transform the entire bank, so digital leaders must scale digital culture to every business unit.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.