Talent Strategy Pressures Put HCM Services In The Spotlight

The “war for talent,” the “great resignation,” and the “death of the office” may all be overstated, but these clickbait headlines highlight the enterprise struggle to balance business, customer, and employee priorities. Nearly a third of North American and European global services decision-makers plan to leverage their third-party services partners to focus on employee-enabling human capital management (HCM) systems in the coming year. This is a notable difference from 2019, where only 18% of respondents planned to work with third-party services providers for HR, recruiting, or HCM strategy.