Summary
A recent Forrester survey showed that 86% of technology strategists consider aligning their products and services with the needs of business customers to be important or very important to their company's organizational objectives. This finding highlights an important fact: The target audience that many technology vendors are trying to reach is shifting away from a singular focus on IT professionals toward a focus on business stakeholders. While this shift will not happen overnight, it will require technology vendors to plan now for changes to their capabilities, product offerings, and go-to-market strategies. To help vendors with their 2009 strategic planning, we have compiled a list of 10 best practices for aligning their products and services with the needs of business customers.
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.