Summary
Tech leaders and business executives invest in process automation technologies because they expect that the resulting productivity gains will translate into cost savings through reductions in employee headcount. In some cases, these expectations are realistic. Forrester has conducted hundreds of Total Economic Impact™ (TEI) studies that show how various process automation software products deliver efficiency improvements. But can these benefits be achieved at scale, across thousands of companies and multiple industries? Read this report to gain insight into how you can best take advantage of automation to create real value for your company instead of (hypothetical) job reductions.
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