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The Digital Telco Metrics Inventory

Assess Whether You Have The Right Metrics To Measure Digital Initiatives

 and  five contributors
Apr 17, 2023

Summary

Digital execs at telco organizations should measure four types of metrics (revenue, cost, operations, and customer experience) on three levels (organizational, digital business, and digital product/experience). This report gives digital leaders in telco organizations an inventory of existing digital metrics and helps them identify gaps in their measurement framework.

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