The Down Economy Is Accelerating The Adoption Of Key Agility Indicators

When Forrester first published research about agility assessment, the chief concern for companies was the ability to keep pace with innovation. But the current financial uncertainty also reinforces the need to establish measurable key agility indicators (KAIs) to quickly adapt to changing business conditions and any new wave of regulation. Service providers have recognized the opportunity and have begun to offer agility assessment. A consulting firm can help you accelerate KAI definition and implementation in your organization, but a shared definition of KAIs has not yet been established and Forrester has seen consulting firms propose some metrics that are not appropriate KAIs.