Summary
Managing a service channel partnership entails more than just defining a set of services and training partners to fulfill them. Clear guidelines for what you will pay for services — and what you expect in return — are keys to building a successful service channel. Standardizing the way that services are delivered and training partners on these standards increases customer satisfaction and loyalty.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).