Summary
Successful employee experience (EX) initiatives start with doing the right things for the right reasons, turning small wins into momentum that lifts employee engagement and creates a virtuous cycle of performance in your organization’s employees. Boosting individuals’ performance increases your organization’s ability to create better customer experiences, drive growth, and improve overall financial performance. In this report, we share a maturity assessment developed from working with mature, high-performing EX organizations so that you know where and how to start your EX transformation.
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