RACI Matrix Tool

The ERP Implementation Responsibility Assignment (RACI) Matrix Tool

Use A RACI Model For All Your ERP Implementation Programs

January 26th, 2024
With contributors:
Linda Ivy-Rosser , Liz Herbert , Anna Synakh , Arianne Burnette


An enterprise resource planning (ERP) implementation can’t happen in the IT department in isolation because it’s not just about deploying a solution. Implementing an ERP solution means overcoming the siloed structure of an organization and fostering connectivity and collaboration across business units and departments leveraging the platform. This tool provides a responsible, accountable, consulted, and informed (RACI) model for a successful, high-grade ERP implementation. The goal is to ensure the platform of choice not only addresses the needs of the primary group of users, but also satisfies the requirements of other groups whose role and function depend in some way on that solution.

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