Summary
Chief marketing officers (CMOs) increasingly look to their agency for a strong strategic voice that can assist them in driving change with their brand. But the agency selection process is most-often focused on tactical details like capabilities, past work, and pricing. This traditional approach ignores elements critical to building a relationship that can drive the business forward in an increasingly competitive and real-time environment, such as agency vision, experience, passion, and process. This report will outline the ways in which CMOs can screen for these criteria during the agency selection process.
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