The Forrester Business Capability Map For Retail Banking Template

Use The Template As A Starting Point For Business Capability Map Design

March 6th, 2023
Jost Hoppermann, null
Jost Hoppermann
With contributors:
Oliwia Berdak , Charles Betz , Gordon Barnett , Carine Lam , Sam Bartlett


Capability maps are an essential element of business architecture initiatives and collaborative strategy ideation, but a lack of complete and standardized banking models or frameworks forces business architects in the industry to use and adopt related architectural artifacts for starters. They instead need to design their bank’s capability map in a collaborative design process. The Forrester Business Capability Map For Retail Banking Template offers a starting point for collaborative capability map development and a structure to focus your efforts.

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