Summary
In our 29-criterion evaluation of people-oriented text analytics platforms providers, we identified the 13 most significant ones — Amazon Web Services (AWS), Elastic, Expert.ai, Google, IBM, InMoment, Medallia, Micro Focus, Microsoft, Qualtrics, SAS, Stratifyd, and Verint — and researched, analyzed, and scored them. This report shows how each provider measures up and helps CX and technology leaders and professionals select the right one for their needs.
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