In our 22-criterion evaluation of customer identity and access management (CIAM) providers, we identified the 15 most significant ones — Akamai, ForgeRock, IBM, LoginRadius, Micro Focus, Microsoft, Okta, OneWelcome, Ping Identity, ReachFive, Salesforce, SAP, SecureAuth, Strivacity, and WSO2 — and researched, analyzed, and scored them. This report shows how each provider measures up and helps security and risk (S&R) professionals select the right one for their needs.