Landscape Report

The P&C Claims Management Systems Landscape, Q1 2024

Forrester’s Overview Of 26 Vendors

February 21st, 2024
With contributors:
David Hoffman , Angela Lozada , Jen Barton


You can use property and casualty (P&C) claims management systems to ensure that claims are paid fairly and correctly, orchestrate the work of claims partners, and amplify the power of humans in the claims journey loop. But to realize these benefits, you’ll first have to select from a diverse set of vendors that vary by size, type of offering, geography, and use case differentiation. Insurance claims, technology delivery, and architecture professionals should use this report to understand the value they can expect from a P&C claims management systems vendor, learn how vendors differ, and investigate options based on size and market focus.

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