Trends Report

The Path To Digital Transformation In High Speed Financial Services

Forrester's Financial Services Architecture Survey Shows Clear Priorities For Firms Working On Transformation Initiatives

December 27th, 2016
Jost Hoppermann, null
Jost Hoppermann
With contributors:
Christopher Andrews , Joseph Miller , Bill Seguin , Andrew Reese


Application development and delivery (AD&D) teams in financial services need to know about the current status and the plans of their peers as they approach a new era of digital transformation. This report looks at results from Forrester's Q3 2016 Global Financial Services Architecture Online Survey, which gathered data about customer experience (CX), drivers of business change, the state of transformation imperatives, functional focal points of transformation, and delivery approaches, including off-the-shelf versus custom-built and software-as-a-service (SaaS).

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