Summary
After a decade of gains, US employee engagement fell significantly after the pandemic as organizational changes, layoffs, and return-to-office mandates led many to feel burned out. EX leaders face the hard work of reversing this trend. The good news is that new solutions exist to slash burnout and elevate engagement. It matters because engaged employees drive competitive advantage, especially through better customer experience. This report defines and deconstructs employee burnout and offers insights on how to begin to address burnout at your organization.
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