Best Practice Report

The Science of Teleprospecting: Activity Dispositions

January 1st, 2018

Summary

Productive teleprospecting teams monitor rep activity in real time, tracking dials and talk time against benchmarks to prevent, detect and correct activity lapses. Experienced teleprospecting managers understand that dials and talk time often do not correlate with production of teleprospecting qualified leads. The most productive teleprospecting organizations use detailed activity dispositions to measure, analyze and improve the effectiveness of teleprospecting efforts.

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