Landscape Report

The Social Suite Landscape, Q4 2023

Forrester’s Overview Of 11 Vendors

October 23rd, 2023
Kelsey Chickering, Principal Analyst
Kelsey Chickering Principal Analyst
With contributors:
Mike Proulx , Cole Walsh , Faith Born

Summary

You can use social suites to increase your social media team’s productivity, respond faster to customers, and measure the impact of your social media content. But to realize these benefits, you’ll first have to select from a diverse set of vendors that vary by size, type of offering, geography, and use case differentiation. Social media marketing leaders should use this report to understand what to expect from a social suite vendor, learn how vendors differ, and investigate options based on size and market focus.

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