Trends Report

The State Of Consumer Authentication, 2018 (US)

Keep Up With Digital Consumers

August 2nd, 2018
Salvatore Schiano, null
Salvatore Schiano
With contributors:
Stephanie Balaouras , Andras Cser , Madeline Cyr , Katie Hampton , Peggy Dostie

Summary

Consumer online authentication habits are evolving, including password usage, two-factor authentication adoption, and biometrics. This infographic looks at authentication behaviors and attitudes of US consumers to help security and risk professionals adapt their customer identity and access management strategies to better serve customers.

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