Data Overview Report

The State Of Digital Skills In 2023

Organizations Will Have To Train And Hire More Staff To Boost Their Digital Competencies

November 13th, 2023
Dan Bieler, Principal Analyst
Dan Bieler Principal Analyst
With contributors:
Oliwia Berdak , James McQuivey, PhD , Betsy Summers , Fiona Mark , Hannah Jachim , Rachel Birrell

Digital teams tackle skills requirements through a combination of strategic planning, recruitment, training, and partnering with service providers. Forrester survey data indicates that most digital leaders think they have the skills they need to execute their strategy, although gaps emerged when we asked them about specific digital competencies. Many will also need to address high employee turnover and the emergence of specialized and new skills in areas like data and insights and emerging tech.

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