Trends Report

The State Of Infrastructure Automation, 2023

Today’s Tech Automation Is Dumb, Siloed, And Underfunded

July 31st, 2023
With contributors:
Lauren Nelson , Andras Cser , Caroline Bonde , Bill Nagel


Despite being a key priority for organizations, infrastructure automation faces key operational hurdles. While automation tools should evolve in line with the changing technologies and practices that provide benefits like modern experiences and smart recommendations, enterprises continue to underfund their infrastructure automation practices and struggle with fragmented tool chains. This report summarizes the current state of infrastructure automation including where and how firms invest, how they organize, what challenges they face, and what decision-making philosophy they use.

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