Trends Report

The State Of Technology Services, 2023

Co-Innovation Factors Drive Enterprise Services Selection And Strategies

April 4th, 2023
With contributors:
Matthew Guarini , Frederic Giron , Hannah Murphy , Ian McPherson

Summary

This report highlights the co-innovation findings of our annual services survey, with almost 2,000 services decision-makers from North American and European enterprises with business and technology roles. (We have the same data for Asia Pacific.) Co-innovation factors like shared incentives, alliance-centric service providers with the ability to handle projects end-to-end, and a commitment to outcomes come to life through the lens of evidence. For technology executives, this means that you will have support building co-innovation partnership that deliver better results.

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