Trends Report

The Top Trends Shaping Biometric Authentication

April 17th, 2024
With contributors:
Merritt Maxim , Hailey DiCicco , Christine Turley

Summary

Biometric technologies, especially voice and facial recognition, play a significant role in improving customer experience (CX), reducing the security threat surface, and helping security and risk (S&R) professionals deprecate password-based authentication methods. In this report, we identify and analyze the current top trends shaping biometrics and the state of biometric implementation for use cases involving user identification, user authentication, and access control.

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