Think Strategically When Implementing Telecom Expense Management Solutions

Growing pressure to quickly control mobile communication environments and capture immediate cost management means that telecom expense management (TEM) strategies often sacrifice long-term effectiveness to meet short-term objectives. A successful TEM strategy can't stop with quick wins — it must also include long-term considerations and quantifiable ROI based on process enhancements that promote more effective use of valuable communication resources and flexibility for today's dynamic workforce. To help I&O professionals navigate the TEM market, this report highlights five key steps for building a successful TEM strategy that guides your focus to solution criteria that help winnow the choice of vendor solutions in a very crowded marketplace.