Trends Report

CEOs: COVID-19 Is Not A Black Swan Event But A Clarion Call For Business Resilience

April 14th, 2020
Renee Murphy, null
Renee Murphy

Summary

Although a pandemic like COVID-19 was entirely predictable, many firms were caught off guard. Don’t be fooled: Pandemics will occur more frequently due to our interconnectedness and climate change. In a world where pandemic-like crises become a new norm, your business resilience (including your supply chain) will be a competitive advantage. Properly plan for a pandemic by executing a pandemic-specific plan to give your company the best chance of thriving.

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