Report

US Consumers Rely Heavily On Reviews When Shopping On Online Marketplaces

August 6th, 2021
This report is a snapshot of Forrester’s data on US online adults who buy products from online marketplaces.

Want to read the full report?

This report is available for individual purchase ($395).

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.