RACI Matrix Tool

Use The Digital Responsibility Assignment (RACI) Matrix Tool To Map Capabilities And Align Across Functional Silos

January 26th, 2024
Dan Bieler, Principal Analyst
Dan Bieler Principal Analyst
With contributors:
Oliwia Berdak , Fiona Mark , Christina McAllister , Shar VanBoskirk , Brandon Purcell , Diego Lo Giudice , AJ Joplin , Margo Visitacion , Hannah Jachim , Demi Starks

Summary

There’s no perfect organizational structure for digital business, but success requires clearly allocated accountability and responsibilities. A RACI matrix can help organizations clarify and align on the responsibilities of different functions for a range of digital capabilities. Digital leaders can use our downloadable RACI matrix tool to support transparency of accountability and responsibilities, improve alignment, and overcome internal silos.

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