Best Practice Report

What Makes A Future Fit Platform Strategy?

Best Practices From The Forrester Tech Strategy Impact Awards Submissions, 2022

May 11th, 2023
Manuel Geitz, Principal Analyst
Manuel Geitz Principal Analyst
Liz Herbert, VP, Principal Analyst
Liz Herbert VP, Principal Analyst
With contributors:
Linda Ivy-Rosser , Biswajeet Mahapatra , Elizabeth Cullen , Michael Kearney , Ian McPherson

Summary

Forrester’s future fit tech strategy enables customer-obsessed companies to quickly reconfigure business structures and capabilities to meet future customer and employee needs with adaptivity, creativity, and resilience. A future fit tech strategy relies on four core drivers — platforms, practices, partners, and people. Read this report to learn how the top submitters to Forrester’s Technology Strategy Impact (TSI) Awards, 2022 enable a future fit tech strategy with platforms by deliberately connecting experiences and operations, finding the right mix of proprietary and standard platform elements, and leveraging AI for real business results.

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