Best Practice Report

What Makes A Future Fit Practice Strategy?

Best Practices From The Forrester Tech Strategy Impact Awards Submissions, 2022

May 11th, 2023
Frederic Giron, VP, Senior Research Director
Frederic Giron VP, Senior Research Director
With contributors:
Pascal Matzke , Elizabeth Cullen , Michael Kearney , Ian McPherson

Summary

Forrester’s future fit tech strategy enables customer-obsessed companies to quickly reconfigure business structures and capabilities to meet future customer and employee needs with adaptivity, creativity, and resilience. A future fit tech strategy relies on four core drivers — platforms, practices, partners, and people. Read this report to learn how the top submitters to Forrester’s Technology Strategy Impact (TSI) Awards, 2022 enable a future fit tech strategy with practices; by linking tech investments to business value, making continuous change an operating principle, driving shared accountability to speed time to value, and enabling employees with self-service and training programs.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.