Best Practice Report

What To Do When Economic Volatility Strikes

Adjusting Services Sourcing For Effective IT Service Delivery

Euan Davis
 and  two contributors
Jan 06, 2009

Summary

Business priorities radically shift during a recession and sourcing strategy and execution must follow. But changing the sourcing strategy without due care to its execution creates new risk. Urgent short-term needs can force tactics that undermine long-term objectives. Smart sourcing teams will adjust their strategy in the light of the changed business context — then link that strategy to execution through clear policy changes. This preserves the foundation for exploring, preparing, and acting through a structured sourcing life cycle. Because your changing services requirements will affect your relationships with suppliers, you will need to re-evaluate your vendor selection approach. And you will have to take a new look at sourcing governance and metrics to keep these connected to the priorities of stakeholders across your organization.

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