Summary
IT organizations are continually challenged to deliver business projects on time, on budget, and to business satisfaction. At the same time, CIOs struggle to both maximize and communicate IT's value contribution to the firm. CIOs institute a program management office (PMO) to enable quality project results that meet business value goals and maximize the effectiveness of IT's project delivery. However, the results are often disappointing. Project outcomes fall short of business expectations, IT's project track record is perceived poorly, and the PMO is viewed as not improving the situation. Now may be the time to rebuild or relaunch the PMO — validating goals and processes with metrics that take into account stakeholder interests.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).