Who Owns The IT Business Case?

Business cases are used to set direction for the vital portion of the IT budget allocated to new investments. Business value from these investments — which typically take the form of projects — is reliably achieved only if the business case is not a one-time event to secure funding. Business cases must be living documents, from initial funding to project specification through to post-implementation benefits review — and this requires clear ownership and responsibilities. Developing and revising a single business case is a collaborative effort between IT and multiple business stakeholders. The highest IT governance body, likely the IT steering or investment committee, should own and manage the business case process itself.