Executive Vice President and Chief Customer Experience Officer, UKG

Bob DelPonte is Executive Vice President and Chief Customer Experience Officer at UKG, where he leads teams including Implementation Services, Support Services, Managed Services, CX Learning, CX Intelligence, CX Excellence, and Customer Success. With more than 20 years at UKG, Bob helps organizations realize value across every stage of their UKG journey by turning workforce insights into action and delivering proactive, personalized, human-centered experiences that drive adoption, strengthen retention, and produce measurable business outcomes.