North America

June 13 – 15, 2023  |  Nashville & Digital


Bold Focus

CX – Marketing – Digital

Fortune favors the bold. The phrase has never been more relevant.

Despite economic challenges, now is the time for businesses to be bold. To ensure that their ecosystems are aligned, focused, and ready for the future.  Because a customer experience that drives growth is not the responsibility of just one team: It requires CX, Marketing, and Digital working together to exceed customer expectations.

So now is the time for boldness. Bring people and processes together across disciplines to achieve shared goals. Focus is key to success.

Forrester CX North America Forum 2023 will deliver the aligned focus that CX, Marketing, and Digital professionals need, so that customer experiences can soar boldly, and companies can thrive.

Join Forrester Analysts, sponsors, industry leaders, and your peers on June 13-15, 2023 in Nashville for the single most important Customer Experience gathering of the year, CX North America. We will share the latest research and frameworks, give you hands-on guidance with insightful breakouts, showcase industry best practices with case studies, create meaningful peer connections, and inspire you with big ideas delivered during our keynotes.

Our Bold Starts Give You A Head Start – Join us on June 12th!

For those who have a thirst to know more, our Bold Start pre-event day, June 12th, gives you a head start on your knowledge journey. Join us for these cohort-inspired sessions to connect with peers and build skills with engaging opportunities leading into the full agenda. Register today!




  • Clients


  • Non-clients


  • Government/Non-profit



    Use Voucher Code NAGOVNPRATE23 to receive the discounted rate. Eligibility for registrations received using voucher code will be verified and proof may be required. Early bird and group rates do not apply.

Team Discounts

Receive 5 tickets for the price of 4 in one transaction. No code required, add 5 tickets to your cart and receive 20% off. Additional discount voucher codes do not apply.

  • 5 Clients


  • 5 Non-clients


Speaking Opportunities

Apply to speak at a Forrester Event

Bring your expertise to the stage! Help guide industry leaders at CX North America 2023.

CX North America · June 13 – 15, 2023 · Nashville & Digital

Gaylord Opryland Resort & Convention Center
2800 Opryland Drive, Nashville, TN 37214

Book your hotel today.