The Top 10 Best Practices For Virtual Care

September 10th, 2020

Summary

Healthcare leaders have removed barriers to virtual care, such as lack of consumer awareness, cost and reimbursement hurdles, and the inability to connect patients with their trusted providers. Health providers must optimize their virtual care strategies as all stakeholders, including patients, providers, health insurers, and policymakers, continue to express long-term interest in virtual care. Use Forrester’s 10 best practices for virtual care, curated across years of research and input from leading health systems with more than a decade of experience.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.