Trends Report

Business Technology Resiliency Matters More Than Ever

A Multidimensional Approach Can Achieve Dependability When You Need It Most

January 10th, 2017
Naveen Chhabra, Principal Analyst
Naveen Chhabra Principal Analyst
Stephanie Balaouras, VP, Group Director
Stephanie Balaouras VP, Group Director
With contributors:
Glenn O'Donnell , Arnav Gupta , Bill Nagel

Summary

Businesses are suffering increasing downtime due to technology failure or hacking events that are damaging their precious brands. Technology makes you competitive and improves the customer experience, but its complexity also increases fragility. Infrastructure and operations (I&O) pros must develop a more comprehensive business technology (BT) resiliency strategy to mitigate risks to their brands. This report helps I&O pros uncover reasons that demand a better BT resiliency plan to serve customers and businesses alike and what they can do about it.

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