Trends Report

Navigating Salesforce's Complex Landscape

Not Just CRM: A Primer To Aid Strategic Planning

March 15th, 2017
Kate Leggett, VP, Principal Analyst
Kate Leggett VP, Principal Analyst
Liz Herbert, VP, Principal Analyst
Liz Herbert VP, Principal Analyst
John Rymer, null
John Rymer
With contributors:
Christopher Mines , Allison Vizgaitis , Andrew Reese

Summary

Many enterprises have expansive visions for using Salesforce but quickly encounter a vexing question: Which of the vendor's several cloud applications will they need? No wonder: Salesforce now offers an array of CRM and related applications and platforms, augmented by partner solutions that fill the gaps. This diversity makes it difficult for application development and delivery (AD&D) pros to plan the scope of a Salesforce implementation. Read this report to sharpen your decision making about which, where, and when Salesforce products make sense.

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