Trends Report

Digital Banking Application Trends For 2018

Use New Technologies To Enhance Your Banking Apps

September 7th, 2017
Jost Hoppermann, null
Jost Hoppermann
With contributors:
Christopher Andrews , Luis Deya , Shayna Neuburg

Summary

Banking applications represent the primary touchpoints for both customers and the banking business itself. Banks' application development and delivery (AD&D) teams need to be aware of five key trends in 2018 that will influence the way they design, select, and deliver customer-centric banking applications. In this report, we provide an overview of each trend and how AD&D professionals should respond. Banks that fail to act will find it hard to remain competitive.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.