Data Overview Report

The State Of Enterprise Software And Emerging Trends: 2010

Business Data Services North America And Europe

February 12th, 2010
Holger Kisker, Ph.D., null
Holger Kisker, Ph.D.
Stefan Ried, Ph.D., null
Stefan Ried, Ph.D.
With contributors:
Miroslaw Lisserman , Ellen Daley

Summary

This document gives highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Software Survey, North America And Europe, Q4 2009. Hot software topics included cloud computing, service-oriented architecture (SOA), packaged applications, information and knowledge management (I&KM), Web 2.0, and platform and infrastructure software. Other areas of data and analysis include information about software budgets and spending priorities, software strategy and initiatives, as well as software purchasing preferences.

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