Trends Report

2010 To 2012 Global Tech Industry Outlook

2011 Looks Like 2010, But With Software Leading Instead Of Hardware

January 10th, 2011
With contributors:
Christopher Mines , Sarah Musto

Summary

2010 is ending with debt worries and questions about the future of the euro in Europe, doubts about the strength of the US recovery, and worries about overheated economies and higher inflation in China and Latin America. Despite these uncertainties, the global economy should continue to grow in 2011 and 2012, though with different areas of strength and weakness. Similarly, the global IT market will grow by 7.1% in 2011, down just a tad from 7.2% growth in 2010; our first look at the 2012 outlook is for acceleration to 8.7% growth. The Latin America and Eastern Europe, Middle East, and Africa (EEMEA) regions will grow the fastest, with Asia Pacific and the US also strong. Computer hardware growth will slow to 7.4% after booming in 2010, with software starting to accelerate. Communications equipment will lag, with carrier demand weak but enterprise demand for wireless, unified communications, and videoconferencing taking off. IT services and outsourcing will be mixed, with growth in some markets (e.g., project services in the US and outsourcing in Latin America) but weakness elsewhere. Vendors will need a different playbook to succeed in this shifting tech market.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.